Shipping & Delivery
At Saku, we strive to ensure your orders are delivered to you in a timely and efficient manner. Below you'll find important details regarding our shipping process:
Shipping Methods: We offer several shipping options to accommodate your needs. During the checkout process, you'll be able to select from standard, expedited, and express shipping options based on your preference and urgency.
Processing Time: Orders are typically processed and dispatched within 1-2 business days from the time of purchase. Please note that orders placed after 12:00 PM EST may be processed the following business day.
Shipping Rates: Shipping rates vary depending on your location, selected shipping method, and the weight/size of your order. You can view the shipping costs for your order during the checkout process before making a purchase.
Estimated Delivery Time: The estimated delivery time depends on the shipping method you choose during checkout and your location. Standard shipping usually takes between 1-4 business days, while expedited and express shipping options offer faster delivery times. All items are shipped from our warehouse in the USA.
Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.
International Shipping: We offer international shipping to select countries. International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. Please note that these charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.
Order Status: You can check the status of your order and track your shipment by logging into your Saku account or by using the tracking number provided in your shipping confirmation email.
If you have any further questions or need assistance with your order, please don't hesitate to contact our customer support team at support@trysaku.com or by filling out our contact form.
Thank you for choosing Saku. We appreciate your business and strive to make your shopping experience seamless and enjoyable.